Question 1

How do I create an account?

Accepted Answer

Tap "Sign Up" on the welcome screen. You'll need to provide a valid email address, a password (minimum 8 characters, must include at least one letter and one number), and accept the Privacy Policy and Terms of Service. After signing up, your profile is automatically created and you're taken to the main app.

Question 2

How do I sign in?

Accepted Answer

Enter your email and password on the sign-in screen and tap "Sign In." You'll be redirected to your gift list.

Question 3

What login methods are supported?

Accepted Answer

You can sign in with an email and password, with Apple, or with Google. All three lead to the same account, so pick whichever is easier on your phone.

Question 4

I forgot my password. How do I reset it?

Accepted Answer

Tap "Forgot password" on the sign-in screen and we email you a reset link. Write to app.gift.buddy@gmail.com if the email never arrives or you no longer have access to that address.

Question 5

Do I need to be a certain age to use Gift Buddy?

Accepted Answer

Yes. You must be 16 years or older to create an account. If we discover that a user is under 16, their data will be deleted.

Question 6

What information is on my profile?

Accepted Answer

Your profile includes your email (read-only), a unique 8-character ID you can share with others, your member-since date, and optional fields for nickname, first name, last name, country, phone, and birthday.

Question 7

How do I edit my profile?

Accepted Answer

Open your profile and tap the edit button. You can update your nickname, first name, last name, country, phone number, and birthday. Your email cannot be changed. Tap "Save" when done.

Question 8

What is "My ID" and how do I use it?

Accepted Answer

Your ID is a unique 8-character code assigned to your account. You can share it with friends so they can find and follow you. Tap on it to copy it to your clipboard.

Question 9

Can I change my email address?

Accepted Answer

No. Your email address is tied to your account and cannot be changed from within the app.

Question 10

How do I add a gift to my wishlist?

Accepted Answer

Tap the "+" button on the My Gifts screen. Fill in a title (required), description, price, link, and choose a category. Then tap "Submit" to save.

Question 11

What gift categories are available?

Accepted Answer

Electronics, Fashion, Beauty, Jewelry, Home, Kitchen, Toys, Books, Hobby, Sports, Travel, Food & Drinks, Handmade, Pets, Flowers, Experiences, Health, Art, Office, Automotive, Baby, Games, Music, Garden, Collectibles, and Subscription.

Question 12

Can I edit or delete a gift?

Accepted Answer

Yes, as long as no one is currently fulfilling it (status is not "In Progress"). Open the gift detail and use the edit or delete options. Deleting a gift is permanent and requires confirmation.

Question 13

Why can't I edit or delete my gift?

Accepted Answer

If someone has claimed your gift and is in the process of fulfilling it (status: "In Progress"), you cannot edit or delete it until they either complete or cancel the fulfillment.

Question 14

What do the gift statuses mean?

Accepted Answer

New — Just added, available for someone to fulfill
In Progress — Someone has claimed it and is preparing it
Done — The gift has been fulfilled/completed
Canceled — Fulfillment was canceled; the gift is available again

Question 15

How many gifts can I add?

Accepted Answer

It depends on your plan:
- Explorer (Free): 9 gifts
- Sprout: 27 gifts
- Bloom: 54 gifts
- Evergreen: Unlimited

If you reach your limit, you'll be prompted to upgrade.

Question 16

How do I find and follow other users?

Accepted Answer

Go to the Friends section, tap the "+" button, and search for users by their nickname, phone number, or user ID. When you find the person, tap "Subscribe" to follow them.

Question 17

How many people can I follow?

Accepted Answer

It depends on your plan:
- Explorer (Free): 5 follows
- Sprout: 15 follows
- Bloom: 30 follows
- Evergreen: Unlimited

Question 18

How do I unfollow someone?

Accepted Answer

Go to the Friends section, find the person in your "Follows" list, and tap unfollow.

Question 19

What's the difference between "Follows" and "Subscribers"?

Accepted Answer

Follows — People you follow. You'll see their gifts in your feed.
Subscribers — People who follow you. They can see your gifts in their feed.

Question 20

Can I see who follows me?

Accepted Answer

Yes. Go to the Friends section and switch to the "Subscribers" tab to see everyone who follows you.

Question 21

What do I see in my feed?

Accepted Answer

Your feed shows gifts from people you follow and people who follow you. Only gifts with "New" or "Canceled" status appear in the feed. Gifts are sorted with the newest first.

Question 22

Why is my feed empty?

Accepted Answer

You need to follow other users to see their wishlists in your feed. Go to the Friends section and search for people to follow.

Question 23

How often does the feed update?

Accepted Answer

The feed updates in real-time. When someone adds, edits, or removes a gift, or when follow relationships change, your feed refreshes automatically. You can also pull down to manually refresh.

Question 24

How do I fulfill someone's gift?

Accepted Answer

When you see a gift in your feed or on someone's profile, tap on it and press "Fulfill." The gift's status changes to "In Progress" and it appears in your "To Fulfill" list.

Question 25

Can I cancel a fulfillment I started?

Accepted Answer

Yes. Open the gift from your "To Fulfill" list and tap "Cancel." The gift will return to a "Canceled" status and become available for others.

Question 26

How do I mark a gift as done?

Accepted Answer

Open the gift from your "To Fulfill" list and tap "Mark as Done." A confirmation will appear. Once confirmed, the gift is marked as completed with a timestamp.

Question 27

Can the gift owner see who is fulfilling their gift?

Accepted Answer

This depends on the gift's visibility settings. The owner may see an animated progress indicator showing someone is preparing their gift, and in some cases may see the fulfiller's profile.

Question 28

What plans are available?

Accepted Answer

Explorer (Free) — $0/month, 9 gifts, 5 follows
Sprout — $4.99/month, 27 gifts, 15 follows
Bloom (Most Popular) — $6.99/month, 54 gifts, 30 follows
Evergreen — $9.99/month, unlimited gifts and follows

Question 29

What do premium plans unlock?

Accepted Answer

Premium plans increase the number of gifts you can add to your wishlist and the number of users you can follow. All core features (creating gifts, following users, fulfilling gifts) are available on the free plan.

Question 30

How do I subscribe?

Accepted Answer

Go to the Subscription section in the app, choose a plan, and tap "Subscribe." The purchase is processed through the Apple App Store (iOS) or Google Play Store (Android).

Question 31

How do I cancel my subscription?

Accepted Answer

You must cancel through your device's app store:
- iOS: Settings > Apple ID > Subscriptions > Gift Buddy > Cancel
- Android: Google Play Store > Subscriptions > Gift Buddy > Cancel

Deleting the app does not cancel your subscription. You will continue to be charged until you cancel through the app store.

Question 32

Can I get a refund?

Accepted Answer

Refunds are processed through Apple or Google, not directly through Gift Buddy. EU users have a 14-day right of withdrawal. See our Refund Policy for details.

Question 33

How do I restore a previous purchase?

Accepted Answer

Go to the Subscription section and tap "Restore Purchases" at the bottom. This will sync your subscription status with the app store.

Question 34

Will my subscription auto-renew?

Accepted Answer

Yes. Subscriptions auto-renew unless canceled at least 24 hours before the end of the current billing period.

Question 35

Can I change the app language?

Accepted Answer

Yes. Go to Settings and choose between English and Ukrainian.

Question 36

Can I switch between light and dark mode?

Accepted Answer

Yes. Go to Settings and choose Light, Dark, or System (follows your device's setting).

Question 37

Where can I find the Privacy Policy, Terms of Service, and Refund Policy?

Accepted Answer

All three documents are accessible from the Settings section under "Legal."

Question 38

What data does Gift Buddy collect?

Accepted Answer

Account info (email, name, phone, birthday, country), gift info (titles, descriptions, prices, links, categories), social connections (follow relationships), contacts (only phone numbers, only when you use "Find friends from contacts"; not stored), location (only during Nearby search; deleted within minutes), and usage data for app improvement.

Question 39

Where is my data stored?

Accepted Answer

Your data is stored on servers hosted by Render in Frankfurt, Germany (EU); avatars and gift images are stored on Cloudflare R2. All connections use HTTPS.

Question 40

Does Gift Buddy use cookies?

Accepted Answer

The app does not use cookies. The website uses only essential cookies — no tracking or advertising cookies.

Question 41

Does Gift Buddy store my payment information?

Accepted Answer

No. All payments are processed by Apple or Google. Gift Buddy only receives your subscription status and dates — never your credit card or payment details.

Question 42

What are my data rights?

Accepted Answer

You have the right to access your personal data, correct inaccurate data, delete your data and account, export your data, opt out of certain processing, withdraw consent at any time, and lodge a complaint with a data protection authority.

Question 43

How do I delete my account?

Accepted Answer

Go to your Profile and tap "Delete Account" at the bottom. You'll see a confirmation warning that this action is irreversible. All your data, gifts, and connections will be permanently deleted.

Question 44

What happens when I delete my account?

Accepted Answer

Your profile and all personal data are permanently removed, all your gifts are deleted, all follow/subscriber connections are removed, and you are signed out.

Question 45

Will deleting my account cancel my subscription?

Accepted Answer

No. Deleting your account does not automatically cancel your subscription billing. You must cancel your subscription separately through the Apple App Store or Google Play Store before deleting your account to avoid continued charges.

Question 46

Can I recover my account after deletion?

Accepted Answer

No. Account deletion is permanent and irreversible. You would need to create a new account with a new email address.

Question 47

I can't add more gifts. What's wrong?

Accepted Answer

You've likely reached the gift limit for your current plan. Upgrade to a higher plan to add more gifts.

Question 48

I can't follow more users. What's wrong?

Accepted Answer

You've reached the follow limit for your current plan. Upgrade to increase your limit.

Question 49

My feed isn't updating. What should I do?

Accepted Answer

Pull down on the feed to manually refresh. The app uses real-time updates, but if you're experiencing issues, try closing and reopening the app.

Question 50

I searched for a user but can't find them. Why?

Accepted Answer

Make sure you're searching with the correct nickname, phone number, or user ID. The person must have a Gift Buddy account to appear in search results.

Question 51

How do I contact Gift Buddy support?

Accepted Answer

Email us at app.gift.buddy@gmail.com. We're happy to help with any questions, issues, or feedback.

Question 52

How do I report a bug or suggest a feature?

Accepted Answer

Send an email to app.gift.buddy@gmail.com with a description of the issue or your suggestion.

Questions people actually asked

Getting Started

Profile

Gifts & Wishlists

Following & Social Features

Feed & Home

Fulfilling Gifts

Subscription & Premium Plans

Settings

Privacy & Data

Account Deletion

Troubleshooting

Contact & Support

The next birthday is closer than you think.

Questions people actually asked

Getting Started

Q-01How do I create an account?

Q-02How do I sign in?

Q-03What login methods are supported?

Q-04I forgot my password. How do I reset it?

Q-05Do I need to be a certain age to use Gift Buddy?

Profile

Q-06What information is on my profile?

Q-07How do I edit my profile?

Q-08What is "My ID" and how do I use it?

Q-09Can I change my email address?

Gifts & Wishlists

Q-10How do I add a gift to my wishlist?

Q-11What gift categories are available?

Q-12Can I edit or delete a gift?

Q-13Why can't I edit or delete my gift?

Q-14What do the gift statuses mean?

Q-15How many gifts can I add?

Following & Social Features

Q-16How do I find and follow other users?

Q-17How many people can I follow?

Q-18How do I unfollow someone?

Q-19What's the difference between "Follows" and "Subscribers"?

Q-20Can I see who follows me?

Feed & Home

Q-21What do I see in my feed?

Q-22Why is my feed empty?

Q-23How often does the feed update?

Fulfilling Gifts

Q-24How do I fulfill someone's gift?

Q-25Can I cancel a fulfillment I started?

Q-26How do I mark a gift as done?

Q-27Can the gift owner see who is fulfilling their gift?

Subscription & Premium Plans

Q-28What plans are available?

Q-29What do premium plans unlock?

Q-30How do I subscribe?

Q-31How do I cancel my subscription?

Q-32Can I get a refund?

Q-33How do I restore a previous purchase?

Q-34Will my subscription auto-renew?

Settings

Q-35Can I change the app language?

Q-36Can I switch between light and dark mode?

Q-37Where can I find the Privacy Policy, Terms of Service, and Refund Policy?

Privacy & Data

Q-38What data does Gift Buddy collect?

Q-39Where is my data stored?

Q-40Does Gift Buddy use cookies?

Q-41Does Gift Buddy store my payment information?

Q-42What are my data rights?

Account Deletion

Q-43How do I delete my account?

Q-44What happens when I delete my account?

Q-45Will deleting my account cancel my subscription?

Q-46Can I recover my account after deletion?

Troubleshooting

Q-47I can't add more gifts. What's wrong?

Q-48I can't follow more users. What's wrong?

Q-49My feed isn't updating. What should I do?

Q-50I searched for a user but can't find them. Why?

Contact & Support

Q-51How do I contact Gift Buddy support?

Q-52How do I report a bug or suggest a feature?

The next birthday is closer than you think.